Hey there! We’re Tickstrap, and if you’re reading this, chances are you’ve got something on your mind—maybe a question, a suggestion, or just a friendly hello. Whatever it is, we’re all ears. Seriously, we started this company because we genuinely love connecting with people like you.
Fun fact: Our founder, Jake, still replies to every single email that comes in. Yeah, even the ones at 2 AM (though he might be a little slower those nights). It’s become a bit of a tradition around here—because your voice? It’s what keeps us going.
Got a burning question or just want to chat? Here’s how to reach us:
Prefer typing? Shoot us a message via our Live Chat during business hours—it’s like texting, but with fewer emojis (unless you’re into that, then go wild).
Let’s be real: Without you, we’d just be a bunch of folks talking to ourselves. Your feedback? It’s gold. Whether it’s a product idea, a complaint (we promise not to cry), or even a joke—we want it all.
Last month, a customer suggested adding neon colors to our straps. Guess what? We’re testing them now. So yeah, your words actually shape what we do. Pretty cool, right?
Oh, and if you’re wondering why we’re called Tickstrap… well, that’s a story for another time. Or you could just ask Jake—he loves telling it.
P.S. If you’re ever in Clarks Hill, stop by! We’ve got coffee (and probably some straps lying around).